The Banks/Lending institution will provide Ex-Gratia payment to the borrower account of the difference between compound interest and simple interest on loan accounts for the period from 01-03-2020 to 31-08-2020 (6 months/184 days).

  • The relief shall cover Home loans and other loans.
  • All Standard loan accounts as on 29th February 2020 are eligible under this scheme. (excluding NPA cases)
  • The period reckoned for refund shall be for 6 months period/184 days from 01-03-2020 to 31-08-2020
Individual lending institutions will finalize the list of eligible borrowers for the relief based on the guidelines from Govt of India.
No-
  • The ex-gratia relief will be credited to the Loan account of all eligible borrowers.
  • Upon credit of the differential amount to the respective loan account(s), Muthoot Housing Finance Co ltd will notify the same to you via SMS to your registered mobile number.
  • a. The differential amount will be credited to the respective loan account(s).
  • b. For Loan account closed between 01-03-2020 to 31-08-2020 refund will be credited to borrower’s bank account.
  • a. Whether your loan is running/active or closed, you are not required to apply for the Ex-Gratia Scheme separately.
  • b. Ex-Gratia Refund amount for closed Loan will be transferred to bank account of the Borrowers.
  • a. Rate of interest on the customers loan account as on 29-02-202 shall be applied for calculating the differential interest component.
  • b. Simple interest for the period will be calculated based on outstanding as on 29-02-2020 compounding of interest shall be at monthly rests.
For queries related to COVID-19, Ex-Gratia Interest relief please write to us on the details given below

Grievance Redressal-

  • Customers can visit Home Branch and/or writing letter addressed to Branch Operations/Branch Manager for queries pertaining to Ex-Gratia Scheme
  • Writing at mhflcustomercare@muthoot.com with Loan Account Number and details

Filling up below form